May 21 2008

Favorite Quote of the Day: Process or Procedure?

Published by Ken Stewart at 9:42 pm under Business, Change, Culture, Quote of the Day

Corey Smith got me thinking about process and procedure. I thought about this a while and this is what I came up with in summary. Short, sweet, and to the point.

I suppose procedure was intended to franchise process, but as we all know franchises have never been credited with creativity - just pure productivity.

So which do you prefer, procedure or process? Creativity or productivity?


Ken Stewart’s blog, ChangeForge.com, focuses on the collision between the constantly changing worlds of business and technology. Ken is also the Director of Technology at Kearns Business Solutions.


  • Systems not rules - Favorite quote of the day
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