For whom the bell tolls: IT’s extinction?

March 24, 2008 · Filed Under Business, Change, Culture, Technology 

In a recent post by Michael Krigsman over at ZDNet, Krigsman asks if IT is becoming extinct (also note the cute url post: (…?p=666). While Michael most definitely has experience within the technology industry, the title is a bit sensationalist and the subject matter seems a bit over-the-top… While I agree many of the yester-year IT leaders are ill informed on how to bridge business objectives using technology, I disagree that IT will become extinct.

The executives must understand how to hire talent that is customer service focused, and not keep hiring the “computer guy” (SNL). Of course IT as a whole is not going extinct, but Krigsman is correct in that many job roles are becoming a commodity. However, there are so many dynamics abound within each company, let alone a vertical or IT as whole, to simply gloss over and come to some reactionary hypothesis.

Just because individuals are espousing this gripe or that complaint about corporate IT, it shouldn’t coerce you into putting on blinders and cracking the whip…

After all, we are talking about people when it is all said and done. What was it the once beating heart of IT cared so deeply about? Wasn’t it a way to help people reach new levels of productivity and feel good about their contributions without having to repeat the meaningless and mindless tasks required of yesterday’s business?

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