A colleague of mine once told me that people in the IT field were classified as one of two personality types: a farmer or a pioneer. He went on to explain that a farmer is one who patiently plows the land reaping small rewards and taking what nature gives him or her. The pioneer, however, is out exploring the vast and undiscovered wilderness, setting trails where no one has dared travel before.

I have worked with many people over my short career in technology, and what I have found staggering is the amount of individuals in IT that are just that – individuals. Let me explain… First, they do not participate as part of the larger team – and most certainly do not ‘get’ the grander business needs. Second, their customer service focus is wholly lacking so they often resemble the computer guy off of SNL. Third, they view themselves as guard dogs, taking care of the corporate computers – which is not an dishonorable position in and of itself; but they settle for the scraps of meat thrown from the corporate table…

With all this said, a bit tongue-in-cheek, many IT professionals still do not seek out ways to decrease costs, increase revenues, and improve employee job satisfaction through advances in USABLE business technology applications and initiatives. To some extent, I can understand the mentality of protecting your little corner in the maze of corporate cubicles, but what I cannot stomach are those that have no vision or inkling of corporate strategy and how to positively impact this. Instead, they plod along picking the land dry instead of blazing a trail looking for new paths that others may follow one day.

If you are a manager, director, or C-level individual – and are not a pioneer, you may want to stand up and peek outside your door to make sure there isn’t someone younger and hungrier coming your way! Get a clue people… align yourself to your customer and add-value to what you are offering; if not you may be put out to pasture like an old mule…

Regards,

Ken

Tags: Business, Change, IT, Technology